Terms & Conditions

Effective Date: 20 October, 2024

Welcome to Time Vault DXB (“we,” “our,” or “us”). By accessing or using our website www.timevaultdxb.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with these terms, you must not use our website or services.

1. Acceptance of Terms

By using our website, creating an account, or making a purchase, you agree to these Terms and Conditions. We may modify these terms at any time, and the updated version will be posted on this page with the “Effective Date.” Continued use of our website after such changes constitutes acceptance of the revised terms.

2. Eligibility

You must be at least 10 years old to use our website and make purchases. By using our services, you represent that you are legally capable of entering into a binding contract.

3. Account Registration

To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately if you suspect any unauthorized use of your account.

4. Orders and Payments

a. Order Acceptance:

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
  • Once your order is placed, you will receive a confirmation email. If any issues arise, we will contact you.

b. Payment:

  • We accept various payment methods. All payments must be made in full at the time of purchase.
  • Prices listed on our website are in [currency] and may be subject to taxes and shipping fees.

5. Shipping and Delivery

a. Shipping:

  • We ship worldwide, but delivery times and costs may vary based on your location. You will be responsible for any customs duties or taxes that may apply.
  • Estimated delivery times are provided as a guideline only. We are not responsible for delays due to factors beyond our control.

b. Risk of Loss:

  • Once the items are shipped, the risk of loss transfers to the buyer. We encourage you to inspect your order upon arrival and notify us immediately of any issues.

6. Returns and Refunds

a. Returns:

  • You may return items within 03 days of receiving your order, provided they are unused, in their original packaging, and in the same condition as when you received them.
  • Certain items, including personalized or custom orders, are non-returnable.

b. Refunds:

  • Refunds will be processed once we receive and inspect the returned items. Refunds will be issued to the original payment method, excluding shipping costs.
  • We reserve the right to refuse returns that do not comply with our return policy.

7. Intellectual Property

All content on this website, including text, images, logos, and trademarks, is the property of [Store Name] or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose.
  • Interfere with the operation of the website or servers.
  • Distribute viruses, malware, or harmful code.
  • Engage in any activity that infringes on the intellectual property rights of others.

9. Limitation of Liability

To the fullest extent permitted by law, [Store Name] will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or purchase of products. Our total liability for any claim will not exceed the amount paid for the product that gave rise to the claim.

10. Indemnification

You agree to indemnify and hold [Store Name], its affiliates, and employees harmless from any claims, damages, liabilities, and expenses arising from your use of the website, violation of these Terms and Conditions, or infringement of any third-party rights.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Dubai, United Arab Emirates. Any disputes arising from or related to these terms will be resolved in the courts of Dubai.

12. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: sanadgatarneh@gmail.com
Phone: +971-52-926-0181
Address: 1936 Tamani Arts Offices – Al Asayel St – Business Bay – Dubai – United Arab Emirates

Thank you for trusting Time Vault DXB with your luxury watch purchases. We value your privacy and are committed to providing a safe and secure shopping experience.