Welcome to Time Vault DXB (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.timevaultdxb.com and use our services to purchase luxury watches.

1. Information We Collect

We may collect information from you in the following ways:

a. Personal Information:

• Name, email address, phone number, shipping address, and payment information when you make a purchase or create an account.
• Information you provide when you contact us or sign up for our newsletter.

b. Automatically Collected Information:

• IP address, browser type, device information, and browsing behavior on our website.
• Cookies and similar technologies to track your use of our site for analytics and marketing.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Communicate with you regarding your orders, account, or customer service inquiries.
• Send promotional offers, newsletters, and updates (you may opt out at any time).
• Improve our website, services, and customer experience.
• Detect, prevent, and address fraud, security issues, and other illegal activities.

3. Sharing Your Information

We may share your information with:

• Service Providers: Third-party companies who assist us with payment processing, shipping, marketing, and website management. These providers are contractually obligated to protect your information.
• Legal Authorities: If required by law, court order, or to protect our rights and prevent illegal activity, we may share your information with relevant authorities.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience.
• Understand and analyze how you use our site.
• Deliver targeted advertising.

You can control cookies through your browser settings, but disabling them may affect the functionality of our website.

5. Security

We take the security of your information seriously. We implement technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information by logging into your account or contacting us.
• Opt out of marketing communications by following the unsubscribe link or contacting us directly.
• Request information on how we handle your data and who we share it with.

7. Data Retention

We retain your personal information for as long as necessary to provide you with our services, comply with legal obligations, and resolve disputes. Once your data is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

As our operations are based in Dubai, your information may be transferred to and processed in other countries. We ensure that data transfers comply with applicable privacy laws and that appropriate safeguards are in place.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: sanadgatarneh@gmail.com
Phone: +971-52-926-0181
Address: 1936 Tamani Arts Offices – Al Asayel St – Business Bay – Dubai – United Arab Emirates

Thank you for trusting Time Vault DXB with your luxury watch purchases. We value your privacy and are committed to providing a safe and secure shopping experience.